7-day refund
If the book was not what you expected, you can ask for your money back within 7 days.
Updated on October 15, 2026
How the guarantee works
Every digital book sold through Hotmart has an unconditional 7-day guarantee, counted from the purchase date. It works as the right of withdrawal set out in article 49 of the Brazilian Consumer Defense Code for online purchases. Within that period you can request a refund without giving a reason.
How to request it
- Request the refund through Hotmart, in the purchases area of your account, or write to creative@pixelcorp.space.
- If you write to us, include the e-mail used at checkout and the book title.
- We will confirm the request and follow it with Hotmart until it is completed.
How the money comes back
The amount returns through the same payment method used for the purchase. How long it takes to show on your statement or account depends on Hotmart, your card issuer or your bank. We do not control that timing.
Purchases on Amazon
Printed books and e-books sold by Amazon (KDP) follow Amazon's own return and refund policy. The 7-day guarantee described here applies to books bought through Hotmart.
After the refund
Once the refund is completed, access to the product on Hotmart ends. We ask that the downloaded file no longer be used.